Privacy Policy

1) Information We Collect

• Account details such as name, email, phone number, and profile information.
• Booking and order details including consultations, packages, policy purchases, and payment metadata.
• Technical information such as IP address, browser details, device type, and activity logs.

2) How We Use Information

We use your data to provide and improve services, process transactions, generate agreements/contracts, maintain security, provide support, and comply with legal obligations.

3) Legal Basis and Consent

We process personal data based on contractual necessity, legitimate business interests, legal compliance, and your consent where required.

4) Data Sharing

We may share information with payment processors, service providers, legal authorities, and internal authorized staff only where required to deliver services or fulfill compliance obligations.

5) Data Retention and Security

We retain data only as long as necessary for operational, contractual, and legal purposes. Reasonable administrative and technical controls are used to reduce unauthorized access or misuse.

6) Cookies and Analytics

Our website may use cookies and similar technologies for session management, performance optimization, and user experience improvements.

7) Your Rights

• Request access to your personal data.
• Request correction of incomplete or inaccurate data.
• Request deletion or restriction where legally applicable.
• Withdraw consent for specific processing activities where applicable.

8) International Data Transfers

If services involve cross-border processing, we use reasonable safeguards to protect personal data according to applicable legal requirements and vendor obligations.

9) Children's Privacy

Our services are intended for adults and business users. We do not knowingly collect personal data from children without lawful authorization from a parent or guardian.

10) Data Breach Response

In the event of a confirmed security incident, we will take required containment steps and provide legally required notifications to affected users and relevant authorities.